Helpdesk Engineer Vacancy

£24,000.00 - Sheffield, South Yorkshire

Technical IT Support Engineer

As Technical Support Engineer you will be responsible for providing remote support for IT, data, hosting and telecoms networks. Your responsibilities include accepting, managing, and resolving incidents raised either by the telephone or through our Ticket System.

The Technical Support Engineer will be responsible for the proactive maintenance of customers networks, making full use of the Remote Monitoring & Management (RMM) systems in place.

You will ensure that issues and requests are responded to within the agreed SLA, helping to maximise the KPI’s individually and for the department.

The key duties and responsibilities of this position are as follows:

The Person:

Knowledge/Qualifications

If you are looking for your next career move within a well-established, forward thinking IT company, then this is the role for you. Please APPLY NOWto be considered for the role.

Job Types: Full-time, Permanent

Salary: £20,000.00 to £24,000.00 /year

This job was added on 11 Nov 2018 and the closing date for this job is 23 Dec 2018.

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