Call us: 020 3488 5720
Call us: 020 3488 5720
The Senior IT Service/Escalations Engineer contributes to delivering first class service, support and advice across all areas of IT
Key Skills:
- Windows Server 2008 - 2012/16
- Cloud Services
- Firewall & Networking
- End User Devices
- Virtualisation
- General networking
Responsibilities:
- Escalations tickets requiring extended time to resolve
- Supporting existing helpdesk staff
- Dealing with major incidents and outages
Requirements
- Passionate about client service
- Desire for continual improvement
- Excellent analytical and problem-solving skills
- Minimum 3 years’ support experience
Our client offer competitive salaries, additional benefits package and encourage all staff to undertake training and development.
Career development and progression are available within the range of services within our standard offering
This job was added on 05 Nov 2018 and the closing date for this job is 31 Dec 2018.